When I give readings, every now and again, I'll sigh and say, "Ok, this is the part where I yell at you."
Ok, it happens a lot. I'm not going to lie. Even thought I'm not quite the clueless jerk that I used to be, a lot of tarot readings are confrontational. If the Universe has been sending you messages and you haven't been listening, a tarot reading is a really good opportunity for the Universe to yell at you. And I get to be the vehicle for your ass-chewing. You're welcome.
What I like about this is that the information comes through very clearly. There is little interpretation when the message is "Hey, stop sleeping with a married man. You're not that kind of person and you can't pull it off". I get the wide eyes and the "Um, how the hell did you know that".
I used to apologize a lot. I'm sorry I made you cry. I'm sorry I yelled. But the thing is, I'm not supposed to own my client's reading. I have to give it - good or bad. I have to pass on the message, even if it's the last thing they want to hear. Even if it makes me feel like a bully.
After the yelling, though, we get to figure out what comes next. Remember, O is for Optimism. Deliver the message, be as stern as you need to be, and then help them figure out what comes next.